Message From Our CEO

Throughout the COVID-19 pandemic, Pioneer Memorial Hospital & Health Services has been dedicated to keeping our residents, patients, team members, and communities safe. THANK YOU for the support and understanding during these very unprecedented times.

As the Coronavirus continues to evolve in our world, nation, South Dakota and in our communities, we all continue to face challenges head on. Change has become the new normal in the healthcare field and our team continues to navigate, doing a tremendous job of rising to the challenge. As much as we all look forward to returning to our pre-COVID lives, it appears we still have some time before that can happen. In the meantime, we will continue to provide the best care for our patients and residents at Pioneer Memorial. We are receiving regular updates from national, state, and local public health agencies and are in routine contact with them.

Our clinics and hospital have been doing an incredible job of caring for patients with their usual healthcare needs and also adding all of the health needs of COVID-19 on top of that. We have been very fortunate with the ability to collect and perform COVID testing efficiently and effectively to provide the best care for our communities. We have also just recently expanded the COVID antigen testing to our Centerville and Parker clinics as well as Viborg.

As we head into the winter months, plans are in place to conduct indoor visits in Long Term Care when allowable by regulations. We understand how important it is for the residents to be able to spend time with their loved ones and want to be able to offer that as much as possible while still following all guidelines for visitation. More information on these plans will be communicated to families. We appreciate your patience while we work hard to maintain the well-being of residents, patients, and employees. We also encourage you to continue to keep in touch with your loved one via phone and video visits.

I am so proud of our staff and their creativity in planning new, fun activities each week. You can follow our page on Facebook, as much of the fun is posted there! The staff continue to come up with new ideas each week.

I would like to once again recognize our fantastic employees. They are rock-stars in regards to working in a changing world and working extensive hours, all in order to keep our patients, residents, and each other safe! They are extremely dedicated, hard-working, and compassionate. I am so proud of how resilient and committed they have been during this challenging time. Please help me thank them when you see a healthcare worker in your community!

Again, I sincerely want to thank all of you for your support through this time. Theses truly are unprecedented times and we all need each other to make it through them with love, praise, encouragement, healing and faith. God created the rainbow after the storm and He's already showing us bits and pieces of it. We will persevere.

Sincerely,
Lindsey Hauger, CEO

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